Are you looking for non-instructional job in a k-12 school or related employer? If so, you need to make sure that your resume stands out from the crowd and highlights your relevant skills and achievements. A resume is not just a list of your work history and education, but a marketing tool that showcases your value as key member of the school’s staff.
In this article, we will provide you with samples of highlights or achievements that you can incorporate in your resume to demonstrate your non-instructional skills and impress potential employers.
Administrative Skills
One of the most important skills for a non-instructional job in a k-12 school is the ability to perform various administrative tasks, such as filing, data entry, record keeping, and reporting. If you have experience in using various administrative tools and systems, such as Microsoft Office, Google Workspace, or PowerSchool, you should highlight that on your resume. For example, you can write:
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- Performed various administrative tasks, such as filing, data entry, record keeping, and reporting, using tools and systems such as Microsoft Office, Google Workspace, and PowerSchool, with accuracy, efficiency, and confidentiality.
- Managed and maintained the school database, using tools and systems such as Microsoft Access, SQL, and Tableau, to store, retrieve, and analyze the school data, such as student information, attendance, grades, and test scores.
Communication Skills
Another key skill for a non-instructional job in a k-12 school is the ability to communicate effectively with various stakeholders, such as students, parents, staff, and community members. If you have experience in using various communication channels and modes, such as email, phone, video conferencing, or social media, you should highlight that on your resume. For example, you can write:
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- Communicated effectively with various stakeholders, such as students, parents, staff, and community members, using channels and modes such as email, phone, video conferencing, and social media, to provide information, assistance, and support.
- Created and distributed various communication materials, such as newsletters, flyers, brochures, and websites, using tools and platforms such as Microsoft Publisher, Canva, and WordPress, to promote and publicize the school events, programs, and achievements.
Customer Service Skills
A non-instructional job in a k-12 school also requires the ability to provide excellent customer service to the students, parents, staff, and visitors. If you have experience in handling various customer service situations and issues, such as inquiries, complaints, requests, or feedback, you should highlight that on your resume. For example, you can write:
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- Provided excellent customer service to the students, parents, staff, and visitors, by handling various situations and issues, such as inquiries, complaints, requests, or feedback, with professionalism, courtesy, and empathy.
- Resolved various customer service situations and issues, such as enrollment, registration, scheduling, or billing, using tools and systems such as PowerSchool, Google Calendar, and QuickBooks, with timeliness, accuracy, and satisfaction.
Technical Skills
A non-instructional job in a k-12 school also involves the use of various technical tools and equipment, such as computers, printers, scanners, copiers, or projectors. If you have experience in operating, troubleshooting, and maintaining various technical tools and equipment, you should highlight that on your resume. For example, you can write:
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- Operated, troubleshooted, and maintained various technical tools and equipment, such as computers, printers, scanners, copiers, or projectors, with proficiency, reliability, and safety.
- Installed, updated, and configured various software and hardware, such as Windows, Mac OS, Chrome OS, Microsoft Office, Google Workspace, or antivirus, with efficiency, security, and compatibility.
Organizational Skills
A non-instructional job in a k-12 school also requires the ability to organize and manage various tasks, projects, and events, such as meetings, workshops, conferences, or field trips. If you have experience in planning, coordinating, and executing various tasks, projects, and events, you should highlight that on your resume. For example, you can write:
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- Organized and managed various tasks, projects, and events, such as meetings, workshops, conferences, or field trips, using tools and systems such as Google Calendar, Google Docs, and Google Forms, with effectiveness, efficiency, and quality.
- Planned, coordinated, and executed various tasks, projects, and events, such as meetings, workshops, conferences, or field trips, involving various stakeholders, such as students, parents, staff, and community members, with collaboration, communication, and feedback.
Leadership Skills
A non-instructional job in a k-12 school also involves the demonstration of leadership skills, such as decision-making, problem-solving, and delegation. If you have experience in taking on or initiating any leadership roles or projects, such as leading a team, a committee, or a program, you should highlight that on your resume. For example, you can write:
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- Demonstrated leadership skills, such as decision-making, problem-solving, and delegation, by taking on or initiating various leadership roles or projects, such as leading a team, a committee, or a program, with vision, direction, and support.
- Led and supervised various teams, committees, or programs, such as the administrative team, the school improvement committee, or the school safety program, involving various staff members, with motivation, guidance, and evaluation.
Interpersonal Skills
A non-instructional job in a k-12 school also requires the ability to interact and work well with others, such as students, parents, staff, and community members. If you have experience in building and maintaining positive and professional relationships with others, you should highlight that on your resume. For example, you can write:
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- Interacted and worked well with others, such as students, parents, staff, and community members, by building and maintaining positive and professional relationships, with respect, trust, and cooperation.
- Supported and assisted others, such as students, parents, staff, and community members, by providing information, guidance, and resources, with empathy, compassion, and kindness.
Learning Skills
A non-instructional job in a k-12 school also involves the ability to learn and adapt to new situations, challenges, and opportunities, such as changes in policies, procedures, or technology. If you have experience in engaging in continuous learning and development, such as taking courses, attending workshops, or reading books, you should highlight that on your resume. For example, you can write:
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- Learned and adapted to new situations, challenges, and opportunities, such as changes in policies, procedures, or technology, by engaging in continuous learning and development, such as taking courses, attending workshops, or reading books, with curiosity, flexibility, and growth mindset.
- Enhanced and updated my knowledge and skills, such as administrative skills, communication skills, or technical skills, by engaging in continuous learning and development, such as taking courses, attending workshops, or reading books, with initiative, motivation, and feedback.
Creativity Skills
A non-instructional job in a k-12 school also involves the ability to demonstrate creativity and innovation, such as creating or implementing new ideas, projects, or solutions, that improve the school services, operations, or outcomes. If you have experience in demonstrating creativity and innovation, you should highlight that on your resume. For example, you can write:
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- Demonstrated creativity and innovation, by creating or implementing new ideas, projects, or solutions, that improved the school services, operations, or outcomes, such as a new filing system, a new website, or a new fundraiser, with originality, relevance, and impact.
- Contributed to the school’s creativity and innovation, by supporting or participating in the creation or implementation of new ideas, projects, or solutions, that improved the school services, operations, or outcomes, such as a new filing system, a new website, or a new fundraiser, with input, collaboration, and feedback.
Commitment to Ethical Behavior
A non-instructional job in a k-12 school also requires the ability to demonstrate ethical skills, such as honesty, integrity, and responsibility, that uphold the school values, standards, and expectations. If you have experience in demonstrating ethical skills, you should highlight that on your resume. For example, you can write:
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- Demonstrated ethical skills, such as honesty, integrity, and responsibility, by upholding the school values, standards, and expectations, such as respect, excellence, and accountability, with consistency, reliability, and professionalism.
- Followed and enforced the school’s ethical policies and practices, such as confidentiality, privacy, and security, by complying with the school rules and regulations, such as the code of conduct, the acceptable use policy, and the data protection policy, with awareness, compliance, and enforcement.
Conclusion
As you can see, there are many ways to showcase your non-instructional skills on your resume. By using these samples of highlights or achievements, you can make your resume more attractive and convincing for potential employers. Remember to tailor your resume to the specific job and school that you are applying for, and highlight the skills and achievements that are most relevant and impressive. With a well-written resume, you can increase your chances of landing your dream instructional job in a k-12 school.
Good luck with your job search and we wish you all the best as you continue through your career journey.
